Get in Touch With Us

Got a question about how we review casinos not on Gamstop, spotted something that needs updating, or just want to flag a thought about the site? This page covers the ways to reach us and what you can expect once you do.

The Best Way to Reach Our Team

Email is the most reliable route to us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to stand in for a real answer.

A short note on what your enquiry is about helps us route it to the right person and get back to you sooner. We aim to reply within a couple of working days, though this can stretch slightly during busier periods.

What We Can Help With

We hear from a wide mix of readers, and most enquiries fall into a handful of categories:

• Questions about our rankings — if you want to know why a particular site sits where it does, or how we weigh things like welcome offers, payment options or game libraries, we're happy to explain our thinking.
• Corrections and updates — bonus terms, licensing details and site availability can shift quickly in this space. If something on the site looks out of date, telling us helps keep the information useful for everyone who reads it after you.
• Content suggestions — if there's a topic around gambling sites not on Gamstop, payment methods, or how self-exclusion works that you think deserves more coverage, we're open to hearing it.
• Partnership or editorial enquiries — if you represent a brand or publication and want to discuss working with us, introduce yourself and outline what you have in mind.
• General site feedback — anything from layout to readability to missing information is worth telling us about.

What We Cannot Help With

We're a comparison and review resource, not an operator. That means we can't process deposits or withdrawals, access anyone's casino account, resolve a dispute with a specific site, or reverse a self-exclusion placed through Gamstop. Those matters sit directly with the casino in question or with Gamstop itself. If your message concerns a wager, a withdrawal, or an account issue, you'll get a faster answer by contacting the operator's own support team directly.

If you're contacting us because gambling has stopped feeling enjoyable or manageable, please say so in your message. We'll point you towards independent support organisations, and we'd always encourage anyone in that position to speak to a specialist service rather than wait on an email reply from us.

Before You Write In

A few readers get in touch asking questions that our existing guides already answer in more depth. If you're weighing up which casino to try, our page on the best non-Gamstop casinos this year covers rankings, welcome offers and what to check before signing up — it may save you the wait for a reply.

Our Approach to Every Message

All 18+ readers are welcome to write in, and every message is read by someone on our team rather than filtered by a bot. We take accuracy seriously across the site, so if something we've published turns out to be wrong, incomplete, or has changed since publication, we want to know. Reader feedback genuinely shapes what we update and what we cover next.

Thanks for taking the time to look this page up. Send your message whenever suits you, and we'll get back to you as soon as we can.